Order processing
Orders are processed within 1–3 business days. You'll receive a confirmation email once your order ships.
Shipping destinations
We currently ship to the United States only.
Shipping rates and delivery times
We offer free standard shipping on all U.S. orders. Estimated delivery is 7–16 business days from the date of shipment. Delivery times are estimates and may vary due to factors outside our control, such as carrier delays.
Order tracking
Once your order ships, we'll email you a tracking number so you can follow your package.
Lost, delayed, or damaged orders
If your order hasn't arrived within the estimated timeframe, or arrives damaged, contact us at ShopPrimalities@gmail.com and we'll help resolve it.
Questions
For any shipping questions, reach us at ShopPrimalities@gmail.com.